Technical Writing Working Student

About Us

With 15 million customers, 1&1 is one of the world’s leading web hosting and internet service providers, serving both private and commercial users. The company offers a wide product range, from hosting and domains to dedicated and cloud servers, e-mail and e-commerce solutions.

The technology hub in Romania is the second largest software development center of the 1&1 Group and strives to offer own innovative products for millions of customers worldwide, plus high quality maintenance and dynamic enhancements for our software.

Project Description

We are a young team of Software Developers, Operations Engineers and Test Managers. We plan, implement and integrate core business and sales applications for , GMX, and De-Mail, which are used daily by tens of thousands of customers. As a result, we contribute significantly to the company's success. You actively support us in matters of customer communication and technical documentation for these brands.

Your tasks

• Creation and maintenance of templates for customer communication in our technical systems.
• Exchange with international technical and specialist departments to clarify various issues of customer communication.
• Review and maintain technical documentation in our wiki system.
  

We appreciate

• You have first experiences with HTML and CSS? You are communicative and enjoy working in an international team.
• You are studying technical editing or a comparable media-related study program and you are interested in a course-related activity in a dynamic and successful internet company.
  

We expect

• Basic knowledge of HTML, XML, CSS.
• Communication skills, teamwork and a structured way of working.
• Basic understanding of SQL and SVN/Git
• Good German and English skills.
  
  

This is a paid internship for a period of 6 months, with extension possibility.