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LUXOFT PROFESSIONAL ROMANIA S.R.L.
Switching ATAC L3 Technical Support Engineer
Fișa jobului
On top of attractive benefits package, Luxoft will invest into your professional training including business domain knowledge, and allow you to grow your professional career.
The Engineer will work with highly knowledgeable group of customers and act as an escalation point for other groups within the organization.
Reasons to join us
Provide Tier 3 Support for VARs, Distributors, service providers, enterprise customers, and end users via telephone, e-mail, and Troubleshoot complicated hardware and software issues, replicate customer environments and network problems in the Manage critical customer issues and facilitate communication between customers, escalation, and Participate in cross functional tasks such as new product development projects, support readiness teams, KB and other documentation Provide on-site support for customers when needed. English fluency both written and spoken Strong experience supporting enterprise IP Very good knowledge and understanding of TCP/IP Knowledge in IP networking in layers 2-4(TCP/IP, Ethernet, VLANs, VLAN stacking QoS, STP,RSTP, OSPF,RIP, VRRP,IGMP,MPLS, Multicast routing protocols) Knowledge about Wireless LAN networks (protocols, standards, functionality, troubleshooting) Working knowledge in both Unix/Linux and Windows operating systems is a plus Juniper product knowledge and/or certification (JNCIA, JNCIS) is a plus The ideal candidate will be able to analyze sniffer traces Excellent Communications and Interpersonal Skills required, with a passion for the Internet, its growth, and related new Ability to learn and integrate new technologies in a fast-paced environment
- Project Description:
The Engineer will work with highly knowledgeable group of customers and act as an escalation point for other groups within the organization.
Reasons to join us
- Attractive salary and benefits package
- We invest into your professional training including business domain knowledge, and allow you to grow your professional career.
- We encourage creative-thinking into an open-minded work environment. Frequently the relaxation rooms are the place where the most ambitions ideas are
- We are not just professional teams, we are also friends that have fun working together
- If you are an active person and you feel motivated by the creation/development of the software solutions, then this is the place to be, you will not get bored.
- Responsibilities:
- Mandatory Skills:
Nivel de vechime
Începător
Tip de angajare
Full-time
Ocupație
Tehnologia informației
Sectoare de activitate
Tehnologia informației și servicii informatice