SAP Support Database Maintenance

Requisition ID: 4681

This role will be in charge with the technical support for the SAP end users while ensuring the continuous improvement of the services in scope.

Key Responsibilities

• Participates as a subject matter expert (SME)
• Supports the Team Manager to continuously improve services and data integrity
• Offers Technical support for the SAP end users and for solving SAP incidents
• Prepares change requests to HP for technical or operational requests
• Offers support to HP during CR implementations
• Ensures SAP tech support- Prepares transport forms for CRs implementations
• Tests and validates CRs in Dev, QA and Prod systems (UAT)
• Manage users to receive the Automatic reports-create new or change existing
• Participation in other project- SAP Consolidation, Anti-bribery and anti-corruption, Implementation of interface
• Proposes improvements in the SAP system usage
• Extracts reports for SAP apps monitoring
• Communicates and resolves current issues with end users
• Leads SAP customizations for new processes
• Prepares transport forms for CRs implementation

Skills & Relevant Work Experience

• Previous experience in vendor master team or in a service/support team in an international setting is a plus

Very good language skills both written and spoken in English

Good analytic skills and attention to details

Good problem-solving skills

Good Excel and SAP knowledge (minimum 3 years)

Strong communication and interpersonal skills

Capacity to work under pressure and to respect deadlines

Affinity with data and understanding of the importance of data quality management

Able to work on own initiative as well as part of a team; process improvement mindset

Can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks;

Results driven

Very good organizational skills and business understanding

At Molson Coors we seek diversity. Differing perspectives lead to challenging the expected, which keeps new ideas bubbling up. We’re an equal opportunity employer and invite applications from candidates from all backgrounds, race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic. We take pride in celebrating our unique brew.