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Deutsche Telekom Services Europe Romania S.R.L.
HR Specialist with Polish
Fișa jobului
Ideal candidate
Advanced POLISH language knowledge (oral and written) Customer service focus and strong interpersonal skills required Listening skills, reliability Strong analytical and problem solving skills Strong verbal/written skills and attention to detail Ability to consistently deliver high quality customer service in a professional manner Taking initiative in a proactive manner to improve own and team work practices
Descrierea jobului
Answers employee, manager or candidate inquiries using the Knowledge tools and system available at the Front Office Forwards employee inquiries to responsible specialists when specific, in-depth functional knowledge is required Completes simple Human Resources and Payroll related transactions Documents and follows up all employee inquiries, issues and transactions Recognizes unusual events or consistent problem areas and work with Team Lead to resolve Works as a team member focusing on customer service Suggests methods to update, simplify, and enhance processes, procedures, and technologies Assists with the implementation of programs, policies, and services provided by the HR Shared Service by acting as an employee’s first line of contact Performs review of Frequently Asked Questions to identify steps needed to answer customer inquiries Supports in the development of Frequently Asked Questions based on the identification of updates or new requirements
Nivel de vechime
Începător
Tip de angajare
Full-time
Ocupație
Resurse umane
Sectoare de activitate
Tehnologia informației și servicii informatice