Acest anunț a expirat și nu este disponibil pentru aplicare

Fișa jobului

Ideal candidate

  • Advanced POLISH language knowledge (oral and written)
  • Customer service focus and strong interpersonal skills required
  • Listening skills, reliability
  • Strong analytical and problem solving skills
  • Strong verbal/written skills and attention to detail
  • Ability to consistently deliver high quality customer service in a professional manner
  • Taking initiative in a proactive manner to improve own and team work practices

  • Descrierea jobului

  • Answers employee, manager or candidate inquiries using the Knowledge tools and system available at the Front Office
  • Forwards employee inquiries to responsible specialists when specific, in-depth functional knowledge is required
  • Completes simple Human Resources and Payroll related transactions
  • Documents and follows up all employee inquiries, issues and transactions
  • Recognizes unusual events or consistent problem areas and work with Team Lead to resolve
  • Works as a team member focusing on customer service
  • Suggests methods to update, simplify, and enhance processes, procedures, and technologies
  • Assists with the implementation of programs, policies, and services provided by the HR Shared Service by acting as an employee’s first line of contact
  • Performs review of Frequently Asked Questions to identify steps needed to answer customer inquiries
  • Supports in the development of Frequently Asked Questions based on the identification of updates or new requirements
  • Nivel de vechime

    Începător

    Tip de angajare

    Full-time

    Ocupație

    Resurse umane

    Sectoare de activitate

    Tehnologia informației și servicii informatice

    Verifica pe LinkedIn