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Job Description

Role purpose
  • Provide services in line with the standard process and compliant with own clients’ local requirements.
  • Process transactions within assigned operations and specialist areas, providing clients with high-quality services


Main Responsibilities Include
  • Prepare transfer conditions based on DT policies;
  • Ensure smooth implementation of transfer packages according to established conditions;
  • Single point of contact for transfer queries from all stakeholders (customers, providers);
  • Offer guidance and support during transfer period to the customers;
  • Participate in projects to develop processes, systems and standards to continuously improve service delivery;
  • Maintain all tools available to support the Global Mobility process;
  • Continuously develop the Global Mobility knowledge management platform (relocation, immigration, repatriation, localization);
  • Develop an efficient provider relationship in order to deliver high class services to the customer;
  • Ensure coordination of Global Transfers driven activities between HR functions (C&B, Payroll, HR Admin), HR BP and Finance;
  • Work closely with compliance team on aspects related to taxation, various payments or other legal activities during the transfer period.

Requirements

Job requirements
  • Education: Bachelor Degree represents an asset to the role; HR qualifications an advantage, but not prerequisite;
  • Foreign Languages: English - proficient level;
  • Working experience: preferable 2-3 years in a similar service oriented position;
  • Good general business understanding;
  • Good HR process knowledge;
  • Excellent Microsoft office skills;
  • Excellent time and organizational management
  • Positive and proactive attitude, with resilience under pressure;
  • Excellent customer and interpersonal skills;
  • Excellent attention to detail and accuracy.
Deutsche Telekom Services Europe Romania S.R.L.
Nivel de vechime

Începător

Tip de angajare

Full-time

Ocupație

Resurse umane

Sectoare de activitate

Tehnologia informației și servicii informatice

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