Front Office Software Engineer – SPANISH

Job description

We need our future Front Office Engineer colleague to be genuinely excited about a certain set of activities:

·       Does helping others give you a sense of accomplishment?

·       Do you feel like Clark Kent sometimes, but turn into your Superman self whenever there is an issue you can help solve?

·       Do you see a challenge in finding more efficient workarounds to the obvious solutions?

·       Are you passionate about being a “detective” whenever you get curious about new things?

·       Do you enjoy the feeling of crossing things from your to-do list?

·       If reading this makes you feel almost like reading a description about yourself, we need you in our team!

The minimum requirements would be:

·       English speaking and writing – Intermediate level. You will have the chance to “flex” your English while talking with colleagues from all over the world.

·       Spanish language knowledge makes you a great candidate for this role!

·       Availability to work in shifts (12h per shift, 12-14 shifts per month) – We are flexible regarding this matter: You can trade shifts with your colleagues, so that it’s convenient for your personal plans.

Technical experience and educational background preferred but not mandatory:

·       University diploma or terminal year student; (the schedule will allow you to attend your classes and still gain work experience)

·       Theoretical knowledge of Linux, SQL.

·       It would be great if you have previous work experience in the Customer Support Service; If you don't, we will teach you everything you need to know!

What we offer:

·       A team of friendly professionals that will offer you all the support you need to grow and learn.

·       Exposure to a multicultural environment;

·       You will smoothly develop superpowers, for example, multitasking and being hyped about it, learning how to prioritize tasks.

·       Great amount of Product Documentation, from which you will have the chance to extract all info you need at the beginning.

·       Access to a large knowledge database where you can find technical cases encountered by all our engineers around the world.

·       Opportunity to contribute to this knowledge base and be in the “credentials” of helping future colleagues that will join the team and learn from your successful solutions

·       You will find, of course, an attractive set of benefits, but we want to keep some surprises for the interview!