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Manpower Romania SRL
Do you speak english? Apply!
Fișa jobului
Requirements
- Monitoring mailboxes, triaging emails and responding to queries.
- Using templates to prepare e-mails and letters.
- Forwarding e-mails to the relevant parties for response
- Tracking responses and following up to ensure SLAs are respected.
- Reporting against SLAs.
- Entering data into spreadsheets, databases or other internal tools.
- Updating specific technology and becoming a super user of that system.
- Preparing electronic (PDF) working files to facilitate the preparation of tax returns.
- Managing workload in a time pressured environment and accurately recording status in workflow databases.
- Taking ownership of discrete projects or tasks.
- Fluency in spoken and written English (level C1).
- Ideally fluency in spoken and written German/French/Spanish (level C1).
- A high level of IT user ability, particularly advanced skills in Microsoft Excel and Microsoft Outlook. Training will be given on all in-house IT tools, where applicable.
- Ability to follow set processes, while keeping a critical mind-set, spot potential improvements and communicate clearly to management.
- Very strong organizational and administrative abilities
- Ability to use their initiative, manage high workload effectively and meet deadlines.
- Effective judgement and decision making.
- Attention to detail and focus on quality whilst ensuring efficiency and maintaining a high work output.
- Ability to manage and adapt to regular process and workload changes.
- Excellent communication and interpersonal skills.
Nivel de vechime
Începător
Tip de angajare
Full-time
Ocupație
Tehnologia informației
Sectoare de activitate
Tehnologia informației și servicii informatice