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Dell
Dell EMC Data Analyst - Renewals
Fișa jobului
Data Analyst for Global Renewals
Franklin, MA or Bucharest, Romania - Remote
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Data Analyst on our Global Renewals Quoting Team in the United States.
At Dell, we believe in doing things right – the first time, every time. A rigorous approach to quality is at the core of our success. Business Process Management professionals within Business Support are responsible for everything from consultation, training and awareness programs, through to the architecture and implementation of quality processes and standards. We pride ourselves on developing state-of-the-art models, metrics and quality management systems. And whether we’re promoting a quality-oriented culture or driving continuous improvement, we aim to delight every customer.
The Data Analyst will be an integral part of continuous improvement initiatives within the Global Renewals organization. Through comprehensive analysis of operational data, the Analyst will identify data quality issues and participate in their prioritization, scoping, and resolution. They will work closely with Business Analyst and Quality Analyst roles to accumulate, cleanse, analyze data and interpret the results.
Key Responsibilities
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
If you share our passion for data and you’re keen to play a key role in driving progress, this is your opportunity to develop with Dell.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.
Job Function: Business Support
Franklin, MA or Bucharest, Romania - Remote
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Data Analyst on our Global Renewals Quoting Team in the United States.
At Dell, we believe in doing things right – the first time, every time. A rigorous approach to quality is at the core of our success. Business Process Management professionals within Business Support are responsible for everything from consultation, training and awareness programs, through to the architecture and implementation of quality processes and standards. We pride ourselves on developing state-of-the-art models, metrics and quality management systems. And whether we’re promoting a quality-oriented culture or driving continuous improvement, we aim to delight every customer.
The Data Analyst will be an integral part of continuous improvement initiatives within the Global Renewals organization. Through comprehensive analysis of operational data, the Analyst will identify data quality issues and participate in their prioritization, scoping, and resolution. They will work closely with Business Analyst and Quality Analyst roles to accumulate, cleanse, analyze data and interpret the results.
Key Responsibilities
- Perform routine data analysis using various techniques, e.g., transnational research, database queries, sampling, statistical analysis, etc.
- Determine root cause issues and determine scope of their impact
- Analyze data underlying business transactions and verify the accuracy of that data as presented in our systems
- Proactively detect issues and escalate prioritized issues to team for resolution
- Coordinate prioritization and monitoring of data quality improvements with all contributing resources across the organization
- Foster a continuous improvement mind set and global focus throughout the Renewals team and promote adoption of new ideas
- Develop cross-organizational business relationships and integrate project activities across teams
- Collaborate with technical resources including developers, quality analysts and business analysts
- Proficiency with Dell EMC processes and systems or comparable industry experience.
- Minimum 5 years business experience in the use of business applications
- Conceptual knowledge of business processes and application systems
- Experience working on cross functional teams
- Undergraduate degree or equivalent industry experience
- Excellent communication, organization & analytical skills
- Customer focused
- Strong computer skills including Microsoft Office suite and Visio
- Ability to adapt in a work environment that is constantly evolving
- Work well within a diverse team and also display the initiative to work independently
- Ability to evaluate problems, challenge norms & identify & drive innovation
- Strong planning and organizing skills with the ability to manage multiple projects concurrently
- Training in the business analysis, quality, and/or process management disciplines
- Experience with data analysis and reporting tools such as SQL queries and browsers
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
If you share our passion for data and you’re keen to play a key role in driving progress, this is your opportunity to develop with Dell.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.
Job Function: Business Support
Nivel de vechime
Nu se aplică
Tip de angajare
Full-time
Ocupație
Tehnologia informației
Sectoare de activitate
Hardware