Applications Support Engineer

On top of attractive benefits package, Luxoft will invest into your professional training including business domain knowledge, and allow you to grow your professional career.

• Project Description:
  

This project provides support services for premium telecom clients that are using customized telecom applications solutions. The telecom solutions for which support is provided include a wide range of services like: hardware install/upgrade/config/debug, applications install/upgrade/config/debug, solution integration/
The team main goal is to process and resolve the problems that clients encounter with Avaya applications telecom solutions they use.

Reasons to join us

• Attractive salary and benefits package
• We invest into your professional training including business domain knowledge, and allow you to grow your professional career.
• We encourage creative-thinking into an open-minded work environment. Frequently the relaxation rooms are the place where the most ambitions ideas are
• We are not just professional teams, we are also friends that have fun working together
• If you are an active person and you feel motivated by the creation/development of the software solutions, then this is the place to be, you will not get bored.

• Responsibilities:
  
  

Major Responsibilities
Communicate with corporate customers in order to find solutions for technical

Diagnose the system malfunctions by collecting and analyzing logs and the information needed to offer a

Engage other internal teams if needed to provide a

Some projects may require bug fixing on exiting environments and re-deployments of the applicatio

Perform activities on customer environment like upgrades, applying a patch or changing configuratio

• Mandatory Skills:
  
  

Required

Unix/Linux and Shell scripting

TCP/IP

Networking

Relational Databases (SQL)

Advanced level of English (spoken and written)

Nice To Have

Telecom background

Avaya products knowledge

Soft Skills

Flexible, positive and team oriented attitude

Excellent communicator with time management and prioritization skills

• Nice-to-Have Skills:
  

OOP Basics( C++, Java)