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Employment type: Full-time

Job category: Customer Service

Job industry: Information Technology And Services

Experience level: Associate

Description

  • 1st level support for internal Bosch travelers on travel planning, as well as on-trip and post-trip related questions;
  • Consult travelers on valid legal and central directive instructions, as well as optimal travel tool usage;
  • Support travelers in case of tool and handling errors for the cloud-based travel solution and mobile application;
  • Provide hands-on and ad-hoc help/solutions to ensure a smooth business trip for Bosch travelers.

Qualifications

  • German and English fluent;
  • Previous 1st level support experience is a plus;
  • Customer orientation and very good communication skills;
  • Technology orientation;
  • Attention to details;
  • Good knowledge on MS office programs and great interest in IT applications, SAP knowledge and experience with cloud solutions is a plus.
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