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Siemens
Teamcenter Support Specialist with German
Fișa jobului
Team center software is a modern, adaptable product lifecycle management (PLM) system that connects people and processes, across functional silos, with a digital thread for innovation. From the easy, intuitive Teamcenter user interface, people across the organization can take part in the product development process more easily than ever before.
Your new role
SPoC – Single Point of Contact with solution competence in incident management for Siemens
System monitoring for different Siemens Teamcenter servers
Creation, documentation, categorization and processing of all incoming incidents
Error analysis, incident handling and resolving
Forwarding unsolved incidents to the correct 2nd level support team
Status update and informing the customer regarding the incidents and handing over the solutions
Inform user about ticket status and close the ticket within the system after being solved by the 2nd level support
Responsibility from creation until completion of the incident
Your Qualifications
Beginner / Mid-Level experience with application administration
Knowledge of CAD software
Excellent Romanian, German and English written and verbal skills, from both business and technical perspectives
Good communication skills and team player
Proactive and self-motivated
About Us
We’re Siemens, a collection of great minds who are all making the future. You could be one of us!
Siemens is a global technology powerhouse that owns innovative solutions in the areas of electrification, automation and digitalization. Software and R&D play a crucial role at Siemens. The Corporate Technology division in Brasov, Cluj-Napoca and Bucharest is the competence center for research, software development, IT and engineering, which makes the company a major leader in vertical IT technologies.
Join us
Job ID: 95770
Organisation: Corporate Technology
Experience Level: Experienced Professional
Job Type: Full-time
Your new role
SPoC – Single Point of Contact with solution competence in incident management for Siemens
System monitoring for different Siemens Teamcenter servers
Creation, documentation, categorization and processing of all incoming incidents
Error analysis, incident handling and resolving
Forwarding unsolved incidents to the correct 2nd level support team
Status update and informing the customer regarding the incidents and handing over the solutions
Inform user about ticket status and close the ticket within the system after being solved by the 2nd level support
Responsibility from creation until completion of the incident
Your Qualifications
Beginner / Mid-Level experience with application administration
Knowledge of CAD software
Excellent Romanian, German and English written and verbal skills, from both business and technical perspectives
Good communication skills and team player
Proactive and self-motivated
About Us
We’re Siemens, a collection of great minds who are all making the future. You could be one of us!
Siemens is a global technology powerhouse that owns innovative solutions in the areas of electrification, automation and digitalization. Software and R&D play a crucial role at Siemens. The Corporate Technology division in Brasov, Cluj-Napoca and Bucharest is the competence center for research, software development, IT and engineering, which makes the company a major leader in vertical IT technologies.
Join us
Job ID: 95770
Organisation: Corporate Technology
Experience Level: Experienced Professional
Job Type: Full-time
Nivel de vechime
Începător
Tip de angajare
Full-time
Ocupație
Tehnologia informației
Sectoare de activitate
Producție electrice/electronice