Service Engineer SDM

Adecco Romania  is looking for a Service Engineer SDM, inTimisoara.

• Assess the impact of the inciden;
• Troubleshoot incident and determine root-cause if possible;
• Updates ticket with all relevant information from the troubleshooting and actions taken to restore service;
• Based on root-cause findings determine the needed corrective actions to restore service;
• Involve 3rd Restoration Level (Vendor) if situation demands it / Involve 3rd Party MNO / Involve FLM ;
• Mandatory presence in the technical bridge when invited by Incident Manager;
• Acknowledge & validate resolution (alarm clearance);
• Change management activities(NE integration, Non regresssion testing,  NE integration acceptance).

• Bachelor degree in Information Technology, Computer Science or equivalent
• Proven working experience in enterprise technical support, IT support or as a technical engineer (3 to 6 years)
• Mobile NGN Core Network Switching expertise; IMS experience is a plus
• Database management (LDAP/ SQL/ MySQL)
• SS7/SIGTRAN/Diameter
• TCP/IP and IP Routing
• Unix/Linux
• Previous HLR/HSS/SDM experience is a plus
• Strong problem-solving skills.

All the candidates that fit the above requirements are kindly invited to apply online or directly to recrutare.timisoara@adecco.com. We will contact only the suitable candidates.

For more job openings please visit our website www.adecco.ro and register your CV in our database to be eligible for current or future job openings. All application are considered strictly confidential.