HELPLINE ROMANIA SRL
Service Desk Technician with French and English
Multi-tasking may be a challenge for some, but if it's your kind of challenge, this job may be perfect for you. As a Service Desk Technician you'll be a problem-solver, device & software technician and more-all while being positive and professional.
And you'll also be a hero when you solve our customer's challenges.
Join our team in #TIMISOARA #ROMANIA !
What our Service Desk Technician does:
- Provide first line IT technical support with accurate and creative solutions to customer problems
- Research, resolve, and respond to general issues (office, windows, outlook, internet, specific applications) received via telephone calls and e-mails from different kinds of customers
- Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction
- Demonstrate excellent customer service at all times
Requirements:
Spoken languages: advanced French and English (B2/C1)
Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit
Availability to work in shifts
What we offer:
Permanent contract
Central building offices with excellent view on the city, top facilities and equipment
Competitive salary
Performance bonus
Meal tickets and gift vouchers
Training opportunities
Regina Maria medical package
Copayment 7Card
Massage at the office day
What about choosing much more than a job ?
#AJobThatMakesSense