Service Analyst with French / German

Adecco Romania  is looking for a Service Analyst, inTimisoara.

• Prompt escalation & notification of major network faults and customer faults;
• Professionally utilizing the company's systems and procedures to monitor and maintain customer network availability & integrity;
• Ensure network faults and customer faults are resolved well within agreed procedures;
• Accurate & timely creation, updating and completion of all Trouble Tickets;
• Provide prompt and regular feedback to customers in relation to on-going issues;
• Tracking and directing the work flow of faults and planned events

• Bachelor degree;
• Written and verbal fluency in French or German;
• Open to working in 24/7 shifts;
• Experience in customer service delivery is an advantage;
• Analytical mind, structured and logical thinking.

All the candidates that fit the above requirements are kindly invited to apply online or directly to recrutare.timisoara@adecco.com. We will contact only the suitable candidates.

For more job openings please visit our website www.adecco.ro and register your CV in our database to be eligible for current or future job openings. All application are considered strictly confidential.