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Officedepoteurope
Rebates and Factoring Specialist for Contracts France
Fișa jobului
Description
- Analyses the Rebates related customer/sales queries in order to validate the amount stipulated in their contracts
- Works closely with the Rebates Managers in order to ensure the resolution of the rebates files within the agreed deadlines
- Maintains regular contact with the internal and external customers via the communication means available (telephone, e-mail, fax, mail) to fulfill all work related tasks for the rebates requests
- Works with a minimum of supervision on the Rebates files
- Handles all factoring related processes and is the contact person with the third party and the country in this respect
- Creates and updates a key control document for factoring
- Audits ledgers to ensure they contain correct information
- Communicate with customers about billing discrepancies
- Makes adjustments, handles queries and resolves problems within company guidelines and policy
- Analyses and manages the situation of the assigned rebates files within the established deadlines and contacts the account managers for information/documents needed
- Handles disputed accounts and negotiates to bring payment into line with terms
- Undertakes complex reconciliations and compiles documentation for legal action
- Maintains accurate individual measurement and performance statistics
- Very good French language skills both written and spoken
- English as a second language required
- Very good knowledge of the Rebates process
- Good practical knowledge of MS Office tools (Excel in particular) and SAP software
- Capacity to work under pressure
- Ability to handle confidential information
- Good analytical and reporting skills
- Customer oriented mindset and good interpersonal skills
- Professional approach to work
Nivel de vechime
Începător
Tip de angajare
Contract
Ocupație
Management
Sectoare de activitate
Tehnologia informației și servicii informatice