Quality Assurance Engineer

8x8, Inc. (NYSE:EGHT) communication solutions help businesses transform their customer and employee experience. With one system of engagement for cloud voice, video, collaboration and contact center and one system of intelligence on one cloud communications platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations. For additional information, visit www.8x8.com , or follow 8x8 on LinkedIn , Twitter , and Facebook .

Job Summary

8x8 Research and Innovations, located in Cluj-Napoca, Romania, is always looking to hire talented Quality Assurance Engeneers to join our growing technology team. This is an exciting opportunity to become a member of the 8x8 engineering team that is involved in the entire life cycle of development.

PRODUCT/TEAM

The Virtual Contact Center web application is a simple and efficient solution offering not only world-class contact center capabilities, but also workforce optimization and unified communications. You will be part of a large, highly qualified and experienced team, working in an Agile environmet.

Responsibilities

• Get familiar with the product and business knowledge
• Take part in all application development life cycle phases, according to the agreed Test Strategy
• Manage test execution for relevant implementation objectives
• Generate and provide QA metrics/KPIs for relevant phases
• Attend SCRUM ceremonies and other important meetings
• Acted as liaison between development and business teams – provided visibility and clarity into business requirements to the development teams, and provided design and architecture insights to the business teams
• Acted as liaison between development and business teams – provided visibility and clarity into business requirements to the development teams, and provided design and architecture insights to the business teams
• Experience in refining functional requirements together with the Product Owner and the team
• Work closely with the Product Owner, Developers and Testers in order to deliver the tasks in time and with the expected quality
• Work closely with offshore teams in different time zones
• Identify, record, document thoroughly and track bugs
• Troubleshoot, analyze and isolate defects and report them to an issue and project tracking software
• Manage and maintain test environments
• Investigated, reproduced and characterized defects and test failures resulted from customer feedback
• Maintain existing test cases and keep them up to date (steps, flags, level, etc.)
• Execute test cases across the functional areas of the application
• Perform extensive functionality, integration, regression, interoperability and end-to-end system testing independently or with the team
• Analyze and follow-up test execution reports and set the proper corrective actions if needed
  
  

Qualifications

• Being familiar with Quality Assurance terms, standards, strategies and procedures
• Experience working in an Agile/Scrum development process as an Agile tester
• Familiar with Atlassian JIRA and Confluence or any other issue and project tracking software
• Good understanding of SDLC
• Good test design, test execution, test reporting skills
• Good knowledge of Quality Assurance terms, standards, strategies and procedures (2+ years)
• Willingness to learn test automation tools, techniques, test librarie handling, reporting
• Eager to learn new technologies and techniques on various testing levels (automation ,performance, etc.)
• Excellent organizational abilities
• Good self-management skills
• Team player, self-motivated, eager to learn and result oriented
• Have a strong attention to detail and be able to think outside the box
• Outstanding communication skills (English)
• Proactive, problem solver, independent
• Analytical mind and problem-solving skills
• Ability to work as part of a self-organizing team, take initiative and be a team player
  
  

Preferred Qualifications

• BS/MS degree in Computer Science, Engineering or a related subject
• Good test design, test execution, test reporting skills
  
  

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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