Job Title

Order Desk Officer South Balkans

Job Description

In this role, you have the opportunity to

Perform End-to-End execution of Customer Orders within South Balkans region.

You are responsible for

• Handling all activities related to order intake, customer order processing, warehouse and carrier communication
• Tracking order status end-to-end (order receipt – goods delivery – customer invoice)
• Being key contact point for customer operations/logistics and offering all necessary information to customer orders
• Arranging deliveries, truck utilization management, communication with warehouse and carrier.
• Handling customer claims
• Tracking customer performance
• Management of financial documents in cooperation with controller

You are a part of

The SEE Order Desk team, where a professional but fun workplace atmosphere is valued and a diverse multi-functional team will greet you. You will report to the Order Desk Manager SEE based in Bucharest and collaborate with many other teams.

To succeed in this role, you should have the following skills and experience

• Middle or Higher level of education
• Very good PC skills (MS Office, Excel) are mandatory, user experience SAP would be preferrednbsp;nbsp; 
• Upper intermediate level of English and fluent Bulgarian
• Strong written and verbal communication skills.
• Analytical, with attention to details
• Organization and planning skills
• Problem solving attitude

In return, we offer you

A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

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