Acest anunț a expirat și nu este disponibil pentru aplicare

Fișa jobului

Main Responsibilities
  • Daily monitor the customer accounts in your assigned portfolio to identify invoices that have become overdue and reach out to customers to ask them about these invoices
  • Timely and accurately submit all customer-specific requirements to secure payment
  • Take proactive actions to encourage timely customer payments by sending statements to customers and developing a professional relationship with the customer’s AP team
  • Timely research all disputes/short-payments/credits brought to your attention by the cash application team or by the customers
  • Timely act upon the resolution of identified customer disputes by either reaching out to order management, sales reps or tax team
  • Timely escalate the resolution of identified customer disputes for which you have not achieved traction, by following up with the senior collector
  • Daily update each account/invoice status and collection efforts in the collection system
  • Participate in ad hoc projects and prepare ad hoc analysis as required

Requirements
  • University studies required
  • Fluency in English is a must (both verbal and written)
  • Effective communication and interpersonal skills
  • Must have positive attitude and focus on customer-service
  • Highly organized, detail-oriented, committed to deliver results, meeting multiple deadlines and able to work under pressure
  • Proven proficiency in use of MS Office Software – Word, Excel, PowerPoint
  • Willingness and ability to learn company’s ERP system
  • Ability to handle a large volume of email communication and phone calls
Nivel de vechime

Începător

Tip de angajare

Full-time

Ocupație

Contabilitate/Audit

Sectoare de activitate

Producție electrice/electronice

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