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S&T Romania S.R.L
IT Tehnician
Responsabilities:
- Provide Technical Support service for users in order to ensure business objectives;
- Perform IMAC (install, move, add, change) activities for Microsoft products;
- Preparing documentation for technical solution implemented;
- Perform on-site activities;
- Approaches and solves requests arrived via the dedicated support channels;
- Build, assimilate, implement, audit and improve working procedures;
- Communicating with Customers via phone, email or GotoMeeting/WebEx;
- Give feedback to customers on incidents;
- Providing Level, Level 2 and Customer Liaison support as required;
- Retrieve all necessary information for further investigations;
- Software Distributions via SCCM (System Center Configuration Manager - advanced remote control application) and deploying SCCM software packages;
- Maintains and troubleshoots local and group wide Active Directory networks;
Skills and Experience:
- Windows troubleshooting skills;
- Good knowledge of Microsoft Office applications;
- MAC OS and Android concept knowledge;
- Networking communication protocols knowledge would help;
- Previous experience in similar job is a plus;
- Ability to operate well in an international and multicultural environment;
- Innovative and entrepreneurial mindset;
- Well organized, able to set priorities;
- Dynamic and good communications skills;
- English language;
- Clean driving license – B category - is a must as well as the availability to travel in the field.
Application:
- If you know somebody suitable for this position or if you want to apply, please send a detailed CV by e-mail: