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Emerson Automation Solutions
Documentation Controller
Fișa jobului
Department: None
Description
Description
Manages all documentation for complex projects, ensuring customer documentation requirements are met in a timely manner.
Provides writing and/or technical materials and manuals, examines related files to release blueprints, drawings, and engineering documents to manufacturing and others.
Responsibilities
Qualifications
Romania-Cluj-Cluj-Napoca
Job Function
Customer Service
Date
Dec 10, 2018, 11:04:03 AM
Description
Description
Manages all documentation for complex projects, ensuring customer documentation requirements are met in a timely manner.
Provides writing and/or technical materials and manuals, examines related files to release blueprints, drawings, and engineering documents to manufacturing and others.
Responsibilities
- Study drawings, specifications and product samples
- Prepare user documentation for a variety of material, including how-to guides and instruction manuals
- Create table of contents and cite sources
- Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding
- Interview production and engineering personnel and read journals and other material to become familiar with product technologies and production methods
- Participate in customer kick off meetings to validate documentation requirements
- Participate in customer meetings, if needed, to ensure proper documentation is delivered
- Plans the documentation process in accordance to the Project Charter in order to meet the agreed timeline
- Acts as interface between HUB, Drawing Team and Project Team in all documentation related matters
- Liaising with suppliers to ensure the correct documentation requirements are met and delivered in a timely manner
- Analyzes customer project requirements and establishes document list liaising with HUB/SUB to make sure customer requirements and quality standards are met.
- Maintain soft/hard copy documents
- Analyzes and review the preparation and organization of complex research projects
- Produce approval documentation as required and in a timely manner
- Ensure proper information storage by facilitating archiving of documentation
- Provide final documentation that accurately meets customer requirements and ensure the highest standards of presentation are maintained
- In case of need, acts as escalation point for all documentation execution related matters in front of internal and external customers
- Respond effectively to documentation requests and queries from internal customers
- Analyzes changes to various projects and prepares reports of changes for review
- Release the document following final approval
- Creates technically accurate and comprehensive documentation and website support
- Pro-actively support the Project Manager in improving quality and performance of the team
- Conducts risk analysis and provides valid solutions in order to mitigate the risk
- Works pro-actively and collaboratively with the Project manager, to prepare the timeframe for documents
- Works closely with the Project Manager and/or Project Engineer and/or Project Administrator to clarity and solve the disputes
- Coach other /new Documentation controllers
- Maintain accurate and updated order logs
Qualifications
- 2+ year experience in Documentation
- Customer orientation
- Technical Communication
- Professional Writing
Romania-Cluj-Cluj-Napoca
Job Function
Customer Service
Date
Dec 10, 2018, 11:04:03 AM
Nivel de vechime
Director
Tip de angajare
Full-time
Ocupație
Contabilitate/Audit
Sectoare de activitate
Producție electrice/electronice