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Oracle Romania
Communications Support Engineer (DSR)
Fișa jobului
Department Descriptions
Systems CommsGBU-Network TSC is the systems support group that provides support to the global customers in resolving their systems related software issues.
This position is for a Diameter Signaling Router (DSR) Technical Support Engineer and will providing support to the existing customer installed systems
Specific Skills
Systems CommsGBU-Network TSC is the systems support group that provides support to the global customers in resolving their systems related software issues.
This position is for a Diameter Signaling Router (DSR) Technical Support Engineer and will providing support to the existing customer installed systems
Specific Skills
- Demonstrated experience in one or more of these protocols (Diameter, Radius, SS7, SIGTRAN, TCP/IP, SNMP, DHCP)
- Good knowledge on 2G/3G/4G networks and IMS/VOLTE environment
- Must be familiar with LAN/WAN data networking architectures and routing protocols.
- Analyze problem reports, replicate customer network environment and reproduce customer problems in our lab to troubleshoot technical issues.
- Escalate and follow up issues to the Design Support / Engineering organization as required.
- Analyzing and debugging IP packet captures using Wireshark/Tshark
- Interoperability/QA testing experience
- Track trouble tickets through problem resolution, and provide summary reports to customers.
- Analyze problem reports, replicate customer network environment and reproduce customer problems in our lab to troubleshoot technical issues.
- Excellent verbal and written English Language communication skills
- Participate in "on call" if required
- Limited Travel
- 3+ years experience with Core Network products (2G/3G/4G)
- 3+ years knowledge/experience with IMS/VOLTE environment
- 3+ years knowledge/experience with LAN and WAN technologies
- Good understanding of Linux/Unix command line and OS troubleshooting
- Database experience
- Experience with Diameter/PCEF/PCRF/GGSN/PGW/DRA is a plus
- Experience with Oracle DSR will be a plus
- BS Electrical and Telecommunication /Computer Science/Management Information Systems/Science/ Engineering
Nivel de vechime
Începător
Tip de angajare
Full-time
Ocupație
Tehnologia informației
Sectoare de activitate
Tehnologia informației și servicii informatice