Perfect Candidate

• University Degree;
• Fluency in English and in German;
• Query Resolution and understand Query raised by customer;
• Customer management skills;
• Ability to handle client on one-on-one basis, via e-mails and calls;
• Energetic, self-motivated with ability to work both independently and as part of a team;
• Accurate, logical thinker;
• Communicative and willingness to learn;

Main Activities

• Completes the entire cycle of activities related to daily assignments, coordinating with the Account
• Manager to ensure customer satisfaction while respecting Risk Management policies;
• Monitors current positions by performing sounding activities related to outstanding debt;
• Monitors past due performance evaluating risk of each assignment and for annual/semi-annual review and renewal process undertaken by Risk Department;
• Works closely with Cash Application team to ensure correct matching of payments;
• Receives requirements to perform changes to the customer database;
• Creates customized customer statements and sends them to customers;
• Follows up with customers, requests for payments and investigates the reasons for non-payments;
• Follow-up on accounts and payments;
• Communicates with internal and external customers;

Other Information

• Attractive compensation package including: performance based bonus, meal tickets, life & medical insurance;
• A career within dynamic growing multinational environment and a fresh and enthusiastic team.

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