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Collections Associate with Hungarian - Part Time Role
Contact customers via phone or e-mail and initiate collection activities; Identify and collect payment of overdue invoices through proactive planning, prioritization and execution of daily call cycles; Provide necessary information of credit worthiness to customer service when required; Manage the customer portfolio within the agreed credit terms and credit limits; Meet cash collection targets keep up-to-date; Deliver service in line with agreed controls and procedures; Input notes on payment agreements and diaries follow-up actions; Reinstate accounts when payment is received; Initiate Collection Agency activities, providing collection data and contact details to the Collection Agency; Instigate legal proceeding (in-house or external) for accounts that require legal resolution. Flag invoices that relate to doubtful balances to be written off and input notes why the balance is not collectable; Register invoice disputes; Follow escalation routes, adhere to laid down procedures and proactively identify problem areas and propose likely solutions; Available for 4 hours/day 0-2 years relevant experience Previous experience in Collection/Cash Application, having a transactional role in OTC area; Experience with accounting systems; SAP would be a plus; Competent Microsoft Office user: Excel, Word and Power Point; Written and spoken ability to communicate in Hungarian for client interaction (C1 Proficiency required –
CEFR standards);
Ability to solve urgent matters and work under pressure; Ability to prioritize and schedule workload; Reliable, active approach striving for process improvement; Responsibility, accuracy; Team player.
Nivel de vechime
Începător
Tip de angajare
Part-time
Ocupație
Contabilitate/Audit
Sectoare de activitate
Tehnologia informației și servicii informatice
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