Cluj-Napoca

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Fișa jobului

Description

Provides first line credit and collection services through voice and email. Accepts both outbound & inbound calls. Effectively and efficiently communicates with counterpart and the division any relevant issues that affects his/ her ability to collect (system issues, issues delaying payment, cash flow problem of customers and disputes).

Responsibilities
  • To provide excellent credit & collection activities to Emerson’s customers by: High level of communications in: English and German; Timely follow up on aging accounts for post collection; Timely pre-due date courtesy calls for pre-collection; Provide accurate information; Proactive assistance; Proper, accurate, and timely information processing
  • Utilizes knowledge and system resources to walkthrough customers and verify symptoms and issues.
  • Escalates technical or non-technical problems that are unable to be resolved on the spot to proper escalation channel
  • Flags up personal training requirements to immediate supervisor
  • Reports to Team Lead & Account Manager

Requirements

  • Nice to have: 1-year experience in international company
  • Fluent in German, fluent in English.
  • Good mastering of Ms Office tools (Outlook, Word, Excel, Power Point).

    • Primary Location

    Romania-Cluj-Cluj-Napoca

    Job Function

    Accounting & Finance

    Job Posting Date

    Nov 18, 2018, 5:39:34 AM
    Nivel de vechime

    Începător

    Tip de angajare

    Full-time

    Ocupație

    Contabilitate/Audit

    Sectoare de activitate

    Producție electrice/electronice

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