2nd level Broadcast Engineer (MAM applications)

Position Purpose

Ericsson requires a talented Configuration Analyst to work alongside market leaders within Content Discovery as Ericsson continues to transition its traditional services to cater for the onDemand requirements of today’s customers.

As part of the Content Discovery team, the successful candidate will be at the heart of delivery of Ericsson’s editorial and technical content, while working closely with Project, Data Management, Commercial and Analysis teams. You will help configure and maintain the flow of data through configuration, testing, monitoring and troubleshooting where necessary.

The position is normally based around Monday-Friday office hours (to mirror those of our suppliers), however, additional hours may be required on an occasional basis to cover major work, respond to critical incidents or other events as the needs of the service dictate. To support theoperations in Ericsson, the Configuration Analyst may be required to be on-call as part of this role. Overtime can be payable in such circumstances.

Main Accountabilities – You Will

• Work across Scrum teams and DevOps ‘Squads’ to help release configuration changes in a professional manner
• Meet critical customer delivery deadlines through the configuration of ingests and deliveries through the Ericsson metadata database (Teleview)
• Ensure that appropriate project development standards are maintained and that all documentation is updated to reflect system or procedural changes
• Work closely with other Technology and Project Delivery staff as part of a wider team delivering systems to business users
• Provide support and advice when required, attending internal and external meetings and conference calls when necessary
• Supporting the commercial team in customer engagements. This includes attending client meetings, providing product overviews, demonstrations and presentations and otherwise providing pre-sales support
• Maintain a subject matter expert level of knowledge for all Content Discovery services and products
• Work closely with business users to analyse the requirements in system terms and identify new business opportunities
• Analyse systems proactively to identify problems and trends. Propose technical solutions and recommend changes to optimise system performance and usability.
  
  

Technical/Soft Skills

• A degree level qualification in Computer Science or similar discipline, or equivalent business experience
• Demonstrable experience of having worked in an Agile environment
• Good Jira and Confluence experience
• Ability to report on and analyse complex data using recognised tools including Excel
• Excellent interpersonal and communication skills, including excellent written and spoken English
• Familiarity with scripting languages such as Shell, Groovy, Python, or Perl
• Good knowledge of UNIX-based operating systems and web-based technologies (XML and XSLT in particular)
  

Note: this will not be a hands-on coding role

• Understand basic UML
  
  

Competencies

• The following competencies (behaviours and characteristics) have been identified as key to success in the job. Successful candidates are expected to demonstrate these competencies.
• Communication – has the ability to communicate complex technical issues in appropriate terminology, using tools and techniques appropriate to the audience. Actively and openly engages in debate, contributes to and publicly supports collective decisions
• Problem solving – anticipate and identify problems, evaluate them systematically, and seek root causes. Is able to implement practical and timely solutions
• Collaboration – will collaborate well with other members of the team in the pursuit of mutual goals. Will place the team needs and priorities above individual needs and give credit to others contributions and achievements
• Creativity – assess new ideas critically and examine whether they could benefit Ericsson. Will keep self and others up to date with current developments, and will be willing to undertake research of new technologies that might improve upon existing delivery solutions.
• Flexibility – can adapt and work effectively with a variety of situations, individuals or groups. Is able to understand and appreciate different and opposing perspectives on any issue, technical or otherwise. Can adapt quickly to changes in technical requirements and is aware that requirements can and do change
• Professionalism – places a high value on own professionalism and ensure that professional development is given a high priority. Is able to build and maintain effective working relationships with a range of people. Can perform well under pressure and remain calm in the face of setbacks.
• Planning and organisation –can prioritise and plan activities taking into account all the relevant issues and factors such as deadlines and resources. Is able to estimate work accurately and adjust accordingly as projects progress.
• Accountability – will accept responsibility for mistakes, coding or otherwise, and take immediate and appropriate corrective action to minimise the impact. Will raise concerns about professional and managerial decisions, policies, and practices with the appropriate manager as soon as they arise.
  
  

What We Offer

• We will value your competences
• You will work in a dynamic company along with the smartest people in the industry
• You will benefit from a wide range of learning and transfer knowledge from/to your colleagues
• You will have access to latest technology and support to showcase your bright ideas
• You will enjoy Ericsson’s ways of working that value the importance of work life balance
• Benefits package: including premium healthcare & gym subscriptions
• You will be part of an active community via Brand Ambassadors, CSR Activities, Sports Teams etc.
  
  

Contact person: Daniela Vladulescu