2nd level System Administrator Linux/ Windows

Operation & Maintenance of Linux/Windows servers and enterprise applications in the scope. Assures the correct functionality by following the routine and fault prevention guidelines (check and act upon alarms, logs, system monitor indicators) Performing both proactive and reactive activities in a scheduled manner or on demand; Takes action before problems become critical: system/hardware failures, hanged processes, scripts not having desired output, application errors, data flows etc Ensuring that the services provided to our customers are continuously available and performing up to Service Level Agreement (SLA) performance levels; Understanding the customer’s network and systems architecture, liaise with applications experts, operations staff and users to determine requirements and provide quick resolution for technical issues.

The Operations Support Systems Engineer deals with fault,performance, service and inventory management. Provides support and assistance along the entire Life Cycle of the platforms in scope. Creates new scripts to improve the functionality or prevention activities.

Requirements

• 4-5 years or more of exposure to IT systems at administration level (storages, backup solutions, monitoring systems (. Nagios, Veritas Backup) represents an advantage)
• Unix based and Windows administration medium knowledge or upper.
• POSIX (bash, perl, SQL scripting, Windows batch scripting) used to automatize different system tasks – basic to medium knowledge level.
• Networking and basic routing (CISCO courses represents an advantage) - nice to have
• Database administration basic knowledge (Oracle, Sybase, MySQL, MS SQL, MS Access)
• Technical support environment exposure, working with tickets, priorities, Service Level Agreements, on-call duty one week per month.
  
  

Nice To Have Requirements

• Mobile telecommunication systems knowledge
• Radio & Core network architecture knowledge
• Knowledge of Network or Element Management Systems from
• various vendors like Huawei M2000/UEricsson OSS R17, ENM, AlcatelZTE Netnumen
• Administration or user experience with Performance Management
• Systems (data processing, parsing, database loading and export / visualization)
• Education: University degree (Polytechnics represents an advantage)
• Others: Fluent English (spoken and written)
• Basic Spanish(spoken and written)
• Good communication skills, both written and verbal
• Availability for traveling abroad, occasionally
• Ability to work within a global, remote workforce
• Ability to work both independently and in a team environment.
• Ability to work under pressure
• Available for on-call duty