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4C Career Limited
Technical support engineer with Portuguese
For our international client we are searching for a Technical Support Engineer with Portuguese language
Role
- Provide answers to clients by identifying problems and delivering a solution.
- Provide end-to-end complex technical support for issues logged in the ticketing system by telephone and email
- Resolve technical questions and inquiries from customers, partners, and field reps by answering technical questions/problems and creating appropriate workarounds or solutions to these problems
Requirements
- Two years of experience in a corporate to enterprise IT environment
- Excellent Portuguese language communication skills (B2 or above) and moderate proficiency in English
- An analytical thinking capability and the ability to multitask
- A strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment
- Fluent Spanish or Portuguese required for this role
Offer
- Very competitive salary
- An excellent remuneration package with benefits such as food vouchers
- Relocation package
- Regular work hours (Monday – Friday)
- Great Career development opportunities
- An ecofriendly environment