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For our international client we are searching for a Technical Support Engineer with Portuguese language

 

Role

  • Provide answers to clients by identifying problems and delivering a solution.
  • Provide end-to-end complex technical support for issues logged in the ticketing system by telephone and email
  • Resolve technical questions and inquiries from customers, partners, and field reps by answering technical questions/problems and creating appropriate workarounds or solutions to these problems

 

Requirements

  • Two years of experience in a corporate to enterprise IT environment
  • Excellent Portuguese language communication skills (B2 or above) and moderate proficiency in English
  • An analytical thinking capability and the ability to multitask
  • A strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment
  • Fluent Spanish or Portuguese required for this role

 

Offer

  • Very competitive salary
  • An excellent remuneration package with benefits such as food vouchers
  • Relocation package
  • Regular work hours (Monday – Friday)
  • Great Career development opportunities
  • An ecofriendly environment

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