Description
We are looking for an IT professional who can handle customer support and can also work as  software test engineer. The candidate would have to be comfortable working between 14:00 and 22:00.

Requirements

The candidate should be:

1. Fluent in English, both in writing and speaking.
2. Experienced as software test engineer and/or support engineer.
3. Available to work between 14:00 and 22:00 Romanian time.

Responsibility

The candidate would:

1. Learn the platform and understand how it works from a user's perspective.
2. Respond to questions on the support forums in a professional manner.  (For questions that are “How do I do …. ?”, they should be able to provide an answer. For questions that are “Please fix bug …”, they should be able to gather enough details to reproduce the issue, and if there is indeed a bug, report it to the engineers so that they can fix the bug, then report back to the customer when the bug is fixed)
3. Perform normal QA activities and to collaborate with the software development team.

Benefits

• Working with cutting-edge technologies;
• Development of innovative solutions;
• Professional and modern environment, flexible program;
• Involvement in complex international project;
• Attractive salary, bonuses and rewards for high-quality work in complex and challenging projects;
• Possibility for professional development (training, certifications, opportunities for career development, etc.);
• Consideration of individual capabilities.

Verifica pe BestJobs