The position is on determined period of 12 months.

 

The Sales Analyst open position is by definition a support position for the sales team and for order to cash team. The person should take care of and prepare for the sales team all the required data.

Based on the country sales structure the Sales Analyst is responsible for providing valuable analyses on the dispute process.

 

As a Sales Operations Analyst involve in dispute process , you will:

•   open/investigate the customer claim based on customer request

•  maintain the database for dispute and investigate the reasons that generated disputes

•  report the reason behind each dispute raised in SAP

•  come with proposal in business with relevant actions that need to be taken in order to reduce number of disputes

•  perform closing of disputes in SAP after customer payment

• perform analyses on customer exposure and request approval for order release

• release orders in SAP for blocked orders

• support the sales team to ensure the accurate data in promotion management tool at customer level

• provide weekly report and analysis on promotional performance at customer and brand level

• support the sales team for providing to the customers all data required for activation of new products

• ensure all required data for issuing the promotional credit notes to the customers

• support for commercial and financial processes within the months, as per requested timings by the sales department

 

     
Day to Day Activities
•    Dispute process management (opening, investigation, closing, reporting)

•    Offer support in order release process

•    Reports and analyses on sell in / sell out

•    Management and reports from the promotional application

 

Education and Experience
•    Minimum 1 years FMCG experience in Sales/ Marketing Analyst
•    Educated to minimum bachelors degree level ideally in a business related subject - from a recognized University

• proficiency in Excel

 

Equality

In Return RB offer very competitive salaries with excellent benefits and the chance to progress your career within a truly global organisation.
RB is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence and business need.

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