Are you a dynamic person eager to learn various processes?

 

Then you are the suitable candidate for our project-based role: you start on the role of Client Advisor with German and afterwards we offer you the opportunity to undertake another role in the company.

 

What we expect:

• German language - Advanced (B2);
• English language - Upper - Intermediate (B1- B2);
• Excellent communication skills;
• Proven ability to work on own initiative;
• Innovative thinking to deliver and improve service for the client;
• Ability to build and maintain relationships with key clients;
• Strengthen collegiality and coherence among team members and colleagues;
• Availability to work in two shifts (9:00- 18:00 ; 10:00 – 19:00).

 

What will you do:

• Offer support to the team on volumes based on initial training;

• Handle all incoming calls and emails from the client business, suppliers and internal teams in relation with accounting or procurement operations;
• Answer to the client’s or supplier´s requirements in the professional manner by demonstrating and using of professional knowledge;
• Proactively initiate follow-up calls;
• Ensure the continuous improvement of response time to queries;
• Gather full scale knowledge and be able to recommend the most appropriate solution for the customer and answer clients’ questions regarding our services.

We offer:

• Attractive benefits package including coverage of public transportation, private medical services, private pension, life insurance, gym subscription or medical services for a member of the family, meal vouchers for each working day, interactive library subscription;

• The possibility to move on a different project after the limited contract role;

• Access to a global network of knowledge and resources;

• Extensive training through a variety of methods – online, classroom, etc;

• Opportunities to develop your skills and gain valuable practical experience in your field of expertise, and to develop skills in other industries;

• An experienced Career Counselor to guide you and check on your progress;

• Interesting and challenging work for the world’s leading companies – our clients;

• Professional growth opportunities that recognize individual contributions and performance;

• A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day life.

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