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Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.

Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.

Nokia is an equal opportunity employer that is commited to diversity and inclusion.

At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.



  • The Global Sales Support (GSS) provides sales support and bid management for Nokia Networks. The GSS is part of the Customer Operations organization and operates from six worldwide locations - Noida (India), Mexico City (Mexico), Beijing (China), Kiev (Ukraine), Timisoara (Romania) and Cairo (Egypt).

    General Purpose of Job

    The purpose of the MS Solution Architect is to develop appropriate MS solutions in the Outsourcing and Network & Service Management, Managed Security Services and Digital Operation domains. Ensure customer satisfaction with respective Market solution and delivery teams. Has overall responsibility to develop and drive Managed Services Solutions in GSS.

    Main Responsibility Area / Job Description
      • Work closely with Market Engagement lead to design & develop solutions to fulfill customer’s needs by understanding the customer’s challenges and architectures and turning that into a customer solution
      • Understand MS business opportunity and use his knowledge that fulfills the profitable business for Nokia
      • Solution Leadership and ownership
      • Responsible for defining competitive MS solutions for the market
      • Drive discussions on solution definition and closure with respective Markets MS solutions lead
      • First time right solution definition
      • Own solution reviews including, deal assurance and MS war room exercises
      • RFP responses
      • Prepare and Review Managed Services Solutions to optimize cost and maximize effectiveness and efficiency in winning customer contracts
      • Support CT and contracts management during contract negotiation, closures and terms of reference.
      • Support Market MS Solution handshake during handover to delivery with respective COM organizations.
      • Support in Customer contract, scope and cost benchmarking
      • Update and refine MS dimensioning guidelines in consultation with respective Market
      • Continuously Innovate and update MS delivery models
      • Contribute to shape the future Managed Service strategy
      • Create/capture/consolidate new competence and experiences, best practices, lessons learned for capability development
      • Creates service concepts including delivery model and capability requirements
      • Discussions and monthly Interlock with relevant stakeholders (e.g. Market Engagement & Solution leads)
      • Technical and business skills with an understanding of wide range of networks (Wireless, Fixed, Transport, VNF Operations and products of both Nokia and 3rd party
      • A source of expertise for others in own product/sales area. Understanding client/operator needs. Matching customer needs with Nokia Networks products/systems/services and translating solutions to provide clear customer value and benefits
      • Capable of coaching, mentoring and sharing best practices and expert technical knowledge to the other team members in the GSS GS Managed Service team.

    Position Description

    An architect captures, analyzes, manages and influences the functional and non-functional requirements by using industry best practices and create/contribute to customer requirement summaries for solution development use.

    Owning and creation of E2E Network and Service Operation Solutions, Customer Experience Operations, Cloud Operations, Managed Security Services & Digital Operation for Wireless, Fixed, Transport and VNF Operations etc. related Share of Responsibility and cost estimates.
    Other documents as per MS Solution Creation & Management Process, in particular Business Case Documents.

    Other responsibilities include - Skill Analysis, Tool Analysis and making recommendation, Customer Solution Presentation, Solution Description, Competence Gap Analysis / Dev Concept, incl. partnering recommendation.
    All above mentioned will be performed in close cooperation with other SBU in respective Markets ODs, GNOC/NOC,NPO solution consultants.

    Qualification Bachelor's Degree or equivalent

    Experience 10 to 12 years relevant experience or overall 12 to 15 years

    Team Player

    Good communication skills (oral & written)

    Good Interpersonal skills

    MS office skills in advanced level (Excel, PowerPoint, Word)

    Telecommunication Market Insight

    Telecommunication product and solution knowledge

    Openness for new situation and changes

    Presentation skills

    People management skills (virtual team)

    Customer Business understanding

    Software Business Understanding

    Sales Negotiation (Global Experience Preferred)

    Project Management (Global project experienced preferred)

    Sales Presentation

    The MS Solution Architect should demonstrate a strong track record in successfully creating and delivering a variety of MS solutions from pre-sales to delivery including handover.

    Analysis and comments RFP documents
    Designs target Network Operations solution architecture based on gained insights about current CSP setup and operations architecture, while considering RFP requirements and NSN OSS tools landscape while including Nokia NOC capabilities , NPO capabilities.
    Drives Solution Architecture Work stream during sale phase until contracting and is responsible for successful fulfillment of RFP requirements.
    Generates required internal (Nokia Approval Process) and external customer documents (Managed Service Solution Description, Presentation, etc.) in time and in appropriate quality.
    Propose business case risks, analyze and recommend risk mitigation measures to minimize the project risk for Nokia. English language understanding (business fluent – reading, writing, speaking and comprehension).
    Nivel de vechime

    Nu se aplică

    Tip de angajare

    Full-time

    Ocupație

    Inginerie

    Sectoare de activitate

    Tehnologia informației și servicii informatice

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