ABOUT SUSTAINALYTICS

Sustainalytics has been a leading independent provider of Environmental, Social and Governance (ESG) research for the last 25 years. Our insights are used by clients to make better informed investment decisions, engage with companies in relation to their business activities and drive change.

Sustainalytics is a growing organization with 600 employees and 17 offices globally. We have a flexible and supportive working culture and empower our employees to progress and develop quickly in an entrepreneurial environment. 

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ABOUT THE TEAM

The goal of Infrastructure and Security Team is to build and maintain a global communication infrastructure, to support inter-connectivity between the company and its’ clients, and between the teams and individuals within the company. In other words, the team is responsible for installing, maintaining and supporting computer communication networks within the organization, ensuring the smooth operation of communication networks and providing maximum performance and availability for their users.

POSITION PURPOSE & KEY RESPONSIBILITIES

As an a Junior Support Engineer you will ensure smooth infrastructure operation with all tools at your disposal. You will be comfortable in server and network management and will have a grasp for security implications of your setup. You will be a trusted advisor for your colleagues. You will gain access to work with Virtualization, Azure and AWS infrastructures and understand role and environment segregation. You will begin your steps in documentation and policy draft.
You will work internally as part of our organization Infrastructure and Security Team.

• Installing, supporting and maintaining a hardware and software infrastructure;
• Support full life cycle of hardware and software infrastructure with Windows OS, Windows Server, Skype for Business, routers and switches, and more;
• Suggesting and providing IT solutions to business and management problems;
• Analyzing and resolving faults, ranging from a major system crash to a forgotten password;
• Undertaking routine preventative measures and implementing, maintaining and monitoring network security;
• Providing training and technical support for users with varying levels of IT knowledge and competence;
• Ability to setup a small-scale worksite from provider coordination to configuration and cabling;
• Ability to work on a region of offices independently;
• Implementing new solutions and setting up new services on existing infrastructure;
• Analyze and develop Document Management System workflows.

QUALIFICATIONS

• Diploma or equivalent from a recognized technical institute;
• Certification as a Microsoft Professional or 3-5 years of equivalent industry experience;
• Knowledge of Office, Skype for Business (or equivalent VoIP technology), Exchange, SharePoint is a strong plus;
• Knowledge of Linux is a strong plus;
• Knowledge of ITIL, or equivalent Infrastructure management concepts is a strong plus;
• Ability to follow procedure and efficiently trouble-shoot network, hardware and software issues;
• Communication skills in international environment;
• Customer-oriented attitude;
• Ability to clearly articulate to all project members and stakeholders;
• Strong working knowledge of English (verbal and written) is a must;

· Alignment with Sustainalytics’ mission, vision and values.

WE OFFER

• Competitive compensation package;
• A generous training budget at your disposal for your professional development (certifications, conferences, trainings);
• Excellent medical benefits;
• Partial reimbursement of gym subscription;
• Partial reimbursement for public transportation;
• Bonus based on your performance;
• Interesting career development options in a very innovative market;
• Dynamic, professional, flexible and friendly work environment with close collaboration with international teams;
• New and modern fitted office in a very central area.

APPLICATION & INTERVIEW PROCESS

In keeping with our ongoing efforts to represent the diversity of our community, we strongly encourage people from diverse groups to apply. Sustainalytics is committed to providing accommodations for individuals with disabilities, upon request.

Sustainalytics thanks all applicants for their interest, however only those applicants requested to participate in the interview process will be contacted.

Your privacy while being in contact with Sustainalytics is one of our fundamental commitments here. Review our Privacy Policy to find out more about how we handle the personal data you provide us during the recruitment process.

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