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STEFANINI ROMANIA SRL
Junior Deskside Technician
Day to day responsibilities:
- Perform installation and configuration of workstation hardware and software (including but not limited to PC, terminals, printers/scanners, telephony, desktop solutions and email infrastructure)
- Perform workstation’s hardware, software and periphery devices maintenance and repair to ensure optimal workstation performance
- Assist/coordinate implementation of OS updates, software upgrades or installs, security patches, clean/remove malware
- Create and maintain network and domain user accounts and mailboxes
- Install, test and maintain desktop, servers and other network devices (including patching, upgrades and configuration adjustments)
- Troubleshoot network connectivity in a LAN/WAN environment – provide technical support for all network devices, including firewalls, routers, switch infrastructure
- Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime
- Work with global teams and local Service Providers to resolve technical issues within the desktop environment and networking
Skills and competencies required:
- University grade, preferable in subject of IT, electronics or telecommunication
- + 1 year experience in IT support
- Mastery in Windows 10 and MS Office 2013 environment
- Ability to diagnose hardware problems (PC's, laptops, printers etc.)
- Familiarity with LAN, WAN and Active Directory principles
- Knowledge of ITIL methodology and Microsoft PowerShell will be an asset
- Good English verbal as well as written
- Eager to learn new technologies
- Positive, can do attitude and ability to work within a team
- Strong communication skills
- Ability to cope with stress and workload
What we offer:
You will find here not only a challenging and interesting workplace, but also a rewarding work experience, with competitive compensation and benefit packages:
- Soft skills and technical training for current and emerging products and technologies;
- Career development: opportunity to grow within the team (. Senior Expert Network roles);
- Special referral bonuses for recommending your friends;
- Private Medical subscription;
- A monthly budget for flexible benefits program that includes public transportation reimbursement and meal tickets, sport & wellness, telecom & electronics, children & parents, holiday & culture, tourism;
- Extra vacation days;
- Flexible working hours
- Friendly team who is eager to meet you.