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HELPLINE ROMANIA SRL
Customer support with Russian and English
Fișa jobului
If you'd like to be part of an international team, join our team in #Timisoara !
Your Responsibilities Will Be
Spoken languages: fluent Russian and English .
Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit.
Availability to work in day shifts
What We Offer
Central building offices , top facilities and equipment
Competitive salary, performance bonus, meal tickets and gift vouchers
Training opportunities
Regina Maria medical package
Extra vacation days
Massage at the office day
Fruits on the house
Relocation package
What about choosing much more than a job ?
#AJobThatMakes Sense
Your Responsibilities Will Be
- 1st level IT support for Decathlon's employees
- Classic Hardware (PC, monitors, printers)
- Specific Hardware (cash tills, card printers)
- Office tools and apps (OS W7, Open office, Gmail)
- Networking (Lan, Wan)
- Local applications
- Identifying, handling and solving the requests
- Identifying and escalation of Massive Incidents
- Backlog follow-up
- Demonstrate excellent customer service at all times
Spoken languages: fluent Russian and English .
Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit.
Availability to work in day shifts
What We Offer
Central building offices , top facilities and equipment
Competitive salary, performance bonus, meal tickets and gift vouchers
Training opportunities
Regina Maria medical package
Extra vacation days
Massage at the office day
Fruits on the house
Relocation package
What about choosing much more than a job ?
#AJobThatMakes Sense
Nivel de vechime
Începător
Tip de angajare
Full-time
Ocupație
Servicii pentru clienți
Sectoare de activitate
Tehnologia informației și servicii informatice