Customer Quality Engineer

The purpose of the position: 

Planning, coordinating and managing the quality program to ensure production quality in accordance with defined standards through specific processes and activities.

Job Description :

• Manage assigned customer quality issues and ensure they are resolved in an efficient & timely manner.
•  Work with other departments to establish root cause & appropriate short/long term corrective actions.
• Drive & follow up continuous improvement programs across areas of responsibility.
• Provide guidelines or work instructions to sorting team of suspect goods.
• Generate or complete 8D reports and customer SCAR.
• Effectively communicate progress on all assigned customer quality issues with internal & external customers.
• Provide recommendations or work around solutions to customers to keep their production line running in the face of a quality issue.
• Support customer audit or visit at local manufacturing site.
• Visit customer sites to assist field support personnel or with sales as needed.
• Respect and apply the requirements of Sc Inteva Products Salonta Srl in terms of environmental protection, safety and health at work, fire protection.
• The employee must enlist the environmental policy of Sc Inteva Products Salonta Srl and apply it in everyday work

Profil of the candidate :

Education: 

• Technical university degree
• Experience in automotive industry
• Experience in quality procedures
• Problem solving (8D, FTA, 5 Why)

• Emphasizes Customer Focus
• Results Orientation
• Decision Making
• Problem Solving
• Functional Expertise
• Managing the job
• Creates Change/Innovatation&Improvement
• Communication skills

• ISO-TS 16949 and VDA 6.3 knowledge
• Advanced English level

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