Accenture

Collections Officer with Greek

Contact customers via e-mail/phone/fax and initiate collection activities;

Identify and collect payment of overdue invoices through proactive planning, prioritization and execution of daily call cycles;

Provide necessary information of credit worthiness to customer service when required;

Manage the customer portfolio within the agreed credit terms and credit limits;

Meet cash collection targets keep up-to-date;

Deliver service in line with agreed controls and procedures.

Input notes on payment agreements and follow-up actions;

Reinstate accounts when payment is received;

Initiate Collection Agency activities, providing collection data and contact details to the Collection Agency;

Instigate legal proceeding (in-house or external) for accounts that require legal resolution;

Flag invoices that relate to doubtful balances to be written off and input notes why the balance is not collectable;

Follow escalation routes, adhere to laid down procedures and proactively identify problem areas and propose likely solutions;

Fluency in Greek

Good understanding of English (B2);

0-2 years of collection experience;

Experience with accounting systems, cash applications, customer service, SAP would be a plus;

Competent Microsoft Office user: Excel, Word and Power Point;

Ability to solve urgent matters and work under pressure;

Ability to prioritize and schedule workload;

Reliable, active approach striving for process improvement;

Responsibility, accuracy;

Team player.

Nu se aplică

Full-time

Contabilitate/Audit

Tehnologia informației și servicii informatice

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