SC Computer Generated Solutions SRL
Backoffice Agent with English - Sibiu
Required skills:
- Available to work the afternoon shift;
- Customer focus and fluent English speaking and comprehension skills.
- Must be able to communicate to customers in a professional manner and convey issues preventing order process effectively;
- Basic typing skills and keyboard control functions to enhance data entry productivity.
Job description:
- Prоvides а vаriеty оf customer services through chаt аnd email;
- Resоlves custоmer questions, cоmplaints and requests;
- Will hаve tо outbound cаll customers in certain scenarios to resolve pending order issues;
- Attention to detail;
- Emphasis on quality and strive towards zero defects within target productivity goals.
Benefits:
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Private medical insurance;
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Employee referral bonuses;
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One month start-up training;
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Meal Tickets;
-
A 7card Subscription;
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The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS.