HCL Technologies Ltd
Annuity Analyst
Role Summary: Our Annuity Analyst is responsible for providing accurate and timely analysis and insight to base annuity trends and performance through a variety of reporting tools and dashboards. The Purpose is to provide analysis and insight to Annuity Management teams ensuring root causals to performance are understood and actions are being driven in the more critical areas. Additionally the Annuity Analyst provides Programme Support to Annuity Manager through effective reporting and actions management.
As an Annuity Analyst your focus will be upon:
Annuity Performance & Programme Reporting: Provide accurate and timely Annuity Performance reporting to support Annuity Management process
Annuity P&L Hydraulics:
- Analysis of the Countries MIF, Weighted MIF, Volume, Revenue & GP Hydraulics data and highlighting any areas of concern, understanding trends in the data and using the data to contribute to the formulation of strategies to mitigate potential issues and exploit growth opportunities
- Monitor and analyze the effects of Churns, Losses and New Business to the Annuity P&L trend
Annuity Toolkit:
- Effective use of Annuity toolkit to source information and insights as required for reporting, analysis and Programme support
- Support data integrity between MIF, customer / account / partner and sales territory (where required)
- Report data inaccuracies and support resolution
Annuity Programme Support:
- Identify and analyze contract / SN / product performance to underpin action planning process
- Support effective compensation and rebate processes
- Collate insights on MIF movement rationale (losses / churns / new business)
- Track performance of selected new installs to monitor performance to expected business case
- Support robust implementation of annual price increases. Monitor and report non-conformance
Governance:
- Provide monthly reporting dashboard / reports to support management process
- Support inputs for Programme management reporting as required
What you need to be Successful
- Personable and trustworthy communicator at all business levels
- Excellent analytical, numerical and problem solving skills
- Ability to work on own initiative
- Ability to create good working relationships with other employees
- Experience working with Excel (PivotTables, charts, formulas), PowerPoint and QlikView
- Ability to manipulate data and present as Business Information
- Data literacy - Ability to visually present and explain data findings in team meetings and with the client
- Ability to prioritize and work to deadlines
- Good verbal and written communication skills – including English to a fluent level
- Able to communicate effectively with internal Customers in English
- Ability to work across a variety of departments and functions to achieve objectives
- Process improvement skills and an understanding of business processes
What we Offer
- Competitive Salary
- Meal Allowance on Card
- Well-rounded Health and Life Insurance Packages
- Different bonuses for life events
- 25 annual leave days
- Global Career progression opportunities