Analyst II, Workforce Administration

Description

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.

Purpose

• Responsible for the management of internal or external projects.
• The role holder develops, documents and maintains program/project schedules, resource plans and program/project budgets.
  

Scope

General:

• Uses best practices and knowledge of internal or external business issues to improve products or services
• Acts as a resource for colleagues with less experience
• Requires in-depth knowledge and experience
• Decisions guided by policies, procedures and business plan
• Generally domestic scope/accountability
  

Primary Responsibilities

• May perform one or more of the following duties:
• Participates in or leads cross-functional teams focused on the delivery of new or existing projects
• Plans and directs schedules and may monitor budget/spending
• Monitors the project from initiation through delivery
• Organizes the interdepartmental activities ensuring completion of the project on schedule and within budget constraints.
• Responsible for coordinating the delivery of professional services to customers
• Responsibilities include the overall planning, organizing, directing, controlling and delivery of all projects prioritized in alignment with the client’s expectations and business needs
• Ensures the ongoing process/system capability associated with projects and manages any changes required to meet or exceed the expectations established in project designs
• Performs all other duties as assigned
  

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.