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Your day to day:

  • 2nd Line Operations of Fixed Voice Platforms in a multi-vendor environment
  • Preventive and corrective second level troubleshooting ensuring quality and continuity of service and the restoring time for Fixed Voice networks
  • In collaboration with 1st Line Operations teams, work out procedures related to the analysis of alarms in order to detect and eliminate faults. Perform Voice/VoIP configuration, software rollout and support integration activities with planning and delivery functions

 

With these activities you will have a great impact on our business:

  • In case of incident, assure trouble shooting analysis and all the repair actions, including vendor support escalation, in order to achieve service restoration of Fixed Voice network
  • Analyse customer complaints . for VoIP, Cable, ISDN, Carrier Interconnect
  • Perform proactive maintenance activities to prevent incidents and constantly optimize the network
  • Assure planned work activities, network rollout, software upgrades and parameter changes in Fixed Voice  network ensuring quality of service and avoiding regression on network functionalities
  • Knowledge sharing in order to increase technical skills of other teams involved in deployment and operations activities in the network

With these skills you are a great candidate:

  • Very good knowledge of networking principles – Fixed PSTN, SBC, ISSW (ITALTEL) MGW, CRE, IMS CSCF, Brooker
  • Deep knowledge in the analysis of telecommunication protocols (SIP, , SS7, ISDN, etc.)
  • Very good knowledge in vendor architectures of Huawei SBC, Oracle CSCF, Oracle and Nokia virtual SBC, Italtel ISSW
  • Analyse and interpret traces (Wireshark traces, network element traces, logs);
  • Team working oriented
  • English  (spoken and written)
  • German (spoken and written)
  • University degree: faculty of Electronics, Telecommunications and Information Technology
  • 1-3 years of experience in Fixed Network Operations and Maintenance activities
  • ISDN/ SIP/GSM/UMTS/LTE and mobile data knowledge
  • Scripting knowledge (Python) desirable

 

Sounds like the perfect job? We’ve got even more to offer:

  • Work from Home – You can have home office 1 day per week
  • Medical and dental services
  • Life insurance
  • Dedicated employee phone subscription
  • Special discounts for gyms and retailers
  • Annual Company Bonus 
  • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
  • You get to work with tried and trusted web-technology
  • Getting in on the ground floor of an technology changing company
  • Flexible Vacation – Take time off when you need it, we trust you

 

 

 

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